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TradeNRG

TradeNRG

925 Products | 85 Collections

Welcome to the official TradeNRG shop page on Add to Cart. TradeNRG has 925 products and 85 collections available. Browse through TradeNRG's range of products, add to your cart, and checkout within seconds.

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TradeNRG

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FAQ

Privacy
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Privacy Policy

TradeNRG.co.uk highly values your privacy and ensures your online security seriously. In order to make you understand our policy fully, we provide the notice below to explain our online information practices and the choices you can make about the way your information is collected and used. If our Privacy Policy is updated, all revisions will be posted on this page. We reserve the right to update the privacy policy any time.

"We do not store credit card details nor do we share customer details with any 3rd parties"

Information Collected

We collect your information in different ways on TradeNRG.co.uk. One purpose for collecting personal information is to provide our customers with an efficient, meaningful, and customized online experience. For example, your personal information can be used to:
* Help make this site easier for you to use by not having to enter information more than once.
* Help you find information, products and services more quickly.
* Help us create content on this site that is most relevant to you.
* Help remind you of new information, products and services that we offer.

At the same time, when you make a purchase from TradeNRG.co.uk, we collect your name, email address, shipping and billing address (es), phone number and credit card number. Besides, we may also ask you for your gender and the country of your residence or your organization's country of operation so that we can comply with applicable laws and regulations. We collect this information in order to bill you for your order. We will not disclose your information to any third party, other than as necessary to fulfill your request, e.g. to ship an order.

Information Use

Information collected may be used to enhance your shopping experience in the following ways:
* Register to be a member of TradeNRG.co.uk
* Deliver products and services that you have purchased online
* Prevent fraud and bill you for your purchases
* Confirm your orders
* Respond to your customer-service inquiries or requests
* Introduce great valued and featured items to you
* Find and stock the products you want
* Customize your shopping experience

Security

Your personal information will be automatically encrypted or encoded before it is sent over the Internet by Secure Sockets Layer (SSL). When you enter TradeNRG.co.uk, any personal information including address, telephone number, Social Security or EIN number, account number and other information that personally identifies you, is secured through data encryption technology. This protection applies in areas including but not limited to, online ordering, order status, and credit application. Any access to your personal information is restricted. Only employees who need access to this information to perform a specific job are granted the access to it. The site contains links to other web sites, and TradeNRG.co.uk is not responsible for the content or privacy practices on those third party web sites. You may need to review their respective privacy policies as well.

 

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.


Cookies
Cookie technology can provide you with tailored information while visiting a Web site. Cookies are data elements that a Web site can send to your browser and are stored on your system. Some Web site pages use cookies to better serve you when you return to these Sites. The Site cookie sent to your address contains the country location you have selected and whether you have selected on-line settings for visiting the Site or not. The Site does not store individual names, email addresses, street addresses, credit card numbers or phone numbers in cookies placed on your computer. However, the Site does collect non-identifiable information from visits to our Site to help us provide better customer service. For example, we track the domains people visit and we measure visitors’ activities on the Site, but we do so in ways that keep personal information non-identifiable. TradeNRG.co.uk uses this data to analyse trends and statistics and to help us provide better customer service.

Updates to This Policy

If we change or update this Privacy Policy, we will post changes and updates on this Site so that you will always be aware of the latest information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so that you know whether this Privacy Policy has been updated. If you have any questions about the Privacy Policy, please contact us.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who works for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

[All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted [using SSL technology].]

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us using live chat or contact us form.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed using live chat or contact us form.

 

Choice and Opt-Out

If you no longer wish to receive the promotional communications from TradeNRG.co.uk, you may "opt-out" of receiving them by following the instructions included in each communication or contact us via Live Chat

Returns
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Returns Policy

At Tradenrg we have every confidence that you will be delighted with your purchase. However, in the event that you wish to return any goods purchased, then please follow the applicable policy detailed below.

Faulty Goods – within 30 days

If your goods are faulty on arrival, you have 30 calendar days in which to inform us of the fault in order to claim a full refund or exchange, (please note that for our business customers, different terms of sale apply), otherwise your return will be processed under the terms of the Manufacturers’ Warranty (See below).

Goods should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we will issue a replacement or full refund to you via your original payment method. We test returned items, and if our technicians find a returned item is not faulty or has been tampered with, we will return the item to you ( In certain circumstances, faults will need to be diagnosed by the manufacturers of the item before a replacement can be issued – i.e. memory card reading faults, handset not powering up etc.). In this instance you will be liable for the return carriage.

Goods outside 30 calendar days shall be issued with a replacement only.

Unwanted Goods – within 30 days

You can return unwanted goods within 14 calendar days of delivery and we will refund you the price paid for the goods deducting our delivery cost  – you are responsible for return postage cost.

If you return a product to us which is used or not in a brand new condition we reserve the right to return the product to you, or charge you a re-stocking fee of 25%

Unfortunately we cannot refund, replace, or exchange certain products if the seal/packaging has been broken or opened. This is applicable to product software, all types of replacement batteries, memory, media cards. Wireless or Wired Headsets are also excluded where evidence of in-ear use has been identified; this is due to reasons of hygiene. Screen protectors cannot be returned once the protective layer for the adhesive side has been removed.

Replacements & Refunds

Where applicable, replacement or alternative items will be processed as promptly as possible, but please be aware that it may take up to 10 working days to issue the item. If an item is out of stock, it will then become a priority back order to be shipped once stock is available.

If you are eligible for a refund, we will refund you back to the payment method you used when you originally paid for your order. Please note: It is your responsibility to notify us of any changes to your card details i.e. you no longer have that account. Refunds can take up to 30 days to process. Refunds by credit card are made to the same credit card that was used for the original purchase*.

Any return that is not accompanied with the returns form or returns reference number will be held by Tradenrg for 30 days, awaiting the return of the completed form. Items that have not been reclaimed by you within this period will be disposed of after this time and will result in the return being completed without action.

*These terms do not affect your statutory rights.

DDU (Delivery Duty Unpaid) – Refusal to pay charges – Returns Policy

If you refuse to pay the any import duty levied against your shipment, resulting in the shipment being returned to Tradenrg, then all related returns charges plus a minimum administration charge of £15.00 or 25% whichever is higher  (or equivalent currency at current exchange rate) will be charged against your final refund amount.

Manufacturer’s Warranty

After 30 days, returned faulty items will be processed according to the manufacturer’s warranty and we will send those items to the manufacturer for repair or replacement.

Address : 

Returns Department,

GCL (Returns)

Unit A2, Harrison Trading Estate

Longworth Street,

Preston

PR1 5DL

 
If you are returning an incorrectly dispatched or faulty item, the return is free of charge.
 
Please note that we will not be held responsible if you send us a return item via a non-tracked service and it never arrives.
 

Failed Delivery Policy

On occasions parcels identified as ‘Failed Delivery’ are returned to Tradenrg within 5-10 days of dispatch from our warehouse.

Reasons given are the following

1. Addressee has gone away

2. No Answer

3. Address Incomplete

4. Address Inaccessible

5. Addressee unknown

6. Refused

7. Not called for

Where any of the above reasons is applicable to your order then you will be informed of the failed delivery attempt by email and if required, a request for delivery address or confirmation of delivery details that you originally provided when first placing your order.

Reasons 1 & 2

Cost of the re-delivery will be charged to you and your order will be dispatched within 48 – 72 hours from notification, unless Tradenrg receives alternative instructions.

Reason 3-5

Cost of the re-delivery will be charged to you and your order will be dispatched following confirmation of the delivery address details.

Reason 6 & 7

No action will be taken by Tradenrg until new instructions are received from you.  If after 30 days from the original dispatch date you have not contacted Tradenrg then your order will be disposed of and a recycling charge made to your account.

Note:

  • In the event the delivery address needs to be amended, please contact our Customer Relations Team within 48 hours either by Email or by phoning 08456802832 or Live Chat during our opening hours.
  • Re-delivery will be charged at the appropriate rate for the original delivery service chosen when the order was placed.
  • Recycling charges will be applicable to the product/s requiring recycling.
  • All  deliveries that are rejected at the door by the customer shall incur a £6.60 admin charge.
Terms

Terms & Conditions

Any use of this site is governed by the policies, terms and conditions set forth below but not limited to the below text. Your use of this site, ordering goods or subscription to our publications indicates your acceptance of these terms and conditions.

Trademarks & Copyrights


All text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the website of TradeNRG.co.uk (collectively "content") exclusively belong to TradeNRG.co.uk or its appropriate content suppliers or licencors and may not be used, copied , limited, modified, displayed, published, sold, publicly performed, distributed or commercially exploited, in whole or in part, without the prior written permission of TradeNRG.co.uk or the applicable trademark holder. You may not use any meta-tags or any other "hidden text" utilizing any name, trademark, or product or service name of TradeNRG.co.uk without TradeNRG.co.uk prior written permission. In addition, the style of the Site, including all page headers, custom graphics, button icons, and scripts, is the service mark and trademark of TradeNRG.co.uk which may not be copied, imitated, or used (in whole or in part) without TradeNRG.co.uk prior written permission.
Reference to any products, services, processes or other information, by trade name, trademark or otherwise, which does not constitute or imply endorsement, sponsorship or recommendation thereof reserved by TradeNRG.co.uk. All rights not expressly granted are reserved by TradeNRG.co.uk. Violators will be prosecuted to the full extent of the law.

Copyright of Content


All the TradeNRG.co.uk members are allowed to post messages, texts, files, images, photos, or other materials (collectively "content") while you place a review. Anything you post to the Site or provide to TradeNRG.co.uk is and will be treated as non-confidential and non-proprietary, and by submitting or posting, you agree to irrevocably license the entry and all IP rights related thereto (excluding the moral rights such as: authorship right) to TradeNRG.co.uk without charge and TradeNRG.co.uk shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or recompile such Submissions. What's more, all the Submissions posted on, transmitted through, or linked from the service, are the sole responsibility of the person from whom such Content originated. More importantly, you are entirely responsible for each individual item ("Item") of Content that you post, email or make available through the service. TradeNRG.co.uk does not control and is not responsible for Content made available through the service, and that by using the service; you may be exposed to Content that is offensive, indecent, inaccurate, misleading, or objectionable. Furthermore, the TradeNRG.co.uk site and Content available through the service may contain links to other websites, which are completely independent of TradeNRG.co.uk.

Order Acceptance


Terms of payment are within our sole discretion and unless agreed to by TradeNRG.co.uk. Payment must be received by TradeNRG.co.uk prior to TradeNRG.co.uk acceptance of an order. TradeNRG.co.uk is not responsible for pricing, typographical or other errors in any offer by TradeNRG.co.uk and reserves the right to cancel any orders resulting from such errors.

Return and Refund

Please refer our Returns Policy.

No Warranties


TradeNRG.co.uk and the materials contained therein are provided without warranties of any kind, express or implied. Your expressly agree that use of the site, including all content or date distributed by or, downloaded or accessed from or through the site, is at your sole risk.

TradeNRG.co.uk does not represent or warrant that materials in the site are accurate, complete, current, reliable or error-free.
TradeNRG.co.uk is not responsible for typographical errors or omissions relating to pricing, text or photography. We cannot and do not represent or warrant that the site or its server(s) is (are) free of viruses or other harmful components, including content that is posted by third parties. You should use industry-recognized software to detect and disinfect viruses from any download.

PLEASE NOTE THAT WE WILL ONLY REFUND PRODUCT COST AND WE WILL NOT REIMBURSE ANY OTHER COST. YOU USE THE PRODUCT AT YOUR OWN RISK AND IF YOU DO NOT AGREE WITH THIS THEN PLEASE DO NOT DO NOT PURCHASE ON OUR SITE.

Third-party Links


TradeNRG.co.uk may contain links to third-party websites on the Internet that are owned and operated by third parties. You acknowledge that TradeNRG.co.uk is not responsible for the operation of or content located on or through any such site. If you decide to access any of the third-party websites linked to from TradeNRG.co.uk, you do this entirely at your own risk.

About Modifications


TradeNRG.co.uk reserves the right to change or modify any of the terms and conditions contained in these Site Terms, or any policy of the site, from time to time at any time and in its sole discretion. If TradeNRG.co.uk decides to change these Site Terms or a Site policy, it will post a new version on the site and update the effective date set forth above. Any changes or modifications to these Site Terms will be effective upon posting of the revisions. Your continued use of the site following posting of any changes or modifications constitute your acceptance of such changes or modifications.

TradeNRG have 925 products available and also 85 collections.

The prices on addtocart.co.uk and TradeNRG are exactly the same. In fact, when you complete the purchase, you are buying directly from TradeNRG. We are purely a sales channel which helps TradeNRG drive more sales.

Your purchase will be made directly with TradeNRG when you checkout. Our website is a marketplace which brings a huge range of shops to a single place. Click here to browse our shops.

No, the prices are exactly the same as TradeNRG’s website. We do not add any extra margin or commission to any of the prices across our platform.

Your order will be processed by TradeNRG just like a direct order. You will get an order confirmation, payment receipt etc.

TradeNRG’s refund policy and shipping policy is on the bottom of the checkout page, however we are working on displaying the policies on this page very soon.

If you sell related products (and use Shopify ), then you can join Add to Cart by clicking here . If you require a bit more information and frequently asked questions, please visit this link: https://addtocart.co.uk/seller .