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Elvis and Kresse

Elvis and Kresse

83 Products | 82 Collections

Welcome to the official Elvis and Kresse shop page on Add to Cart. Elvis and Kresse has 83 products and 82 collections available. Browse through Elvis and Kresse's range of products, add to your cart, and checkout within seconds.

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Elvis and Kresse Products

All Products
Sustainable Christma...
Sustainable Gifts
Sustainable Gifts UK
Sustainable Luxury G...
Zero Waste Accessori...
Zero Waste Gifts
Accessories
Bags
Belts
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Elvis and Kresse

Elvis and Kresse
Elvis and Kresse
Elvis and...
FAQ

Delivery & Shipping
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SHIPPING

  • Goods will be shipped according to the method selected by you, at the time you place your online order.
  • Goods are usually dispatched on the same working day if you order before 16:00 GMT.
  • Some products are made to order and so may take 2-3 working days to dispatch - this is stated on the relevant product pages.
  • All products are sent either with a courier (a signature will be required upon delivery) or via Royal Mail 24 (no signature required).
  • We can ship to most countries around the world, but if you require any further information, please contact us.
  • Shipping to the UK, Canada, and USA is free on orders over £100.00
  • Shipping to the EU is free on orders over £150.00
  • Shipping to the Rest of the World is free on orders over £200.00
  • Goods are shipped on British working days, Monday - Friday, 08:00 - 16:00 GMT. Any orders placed outside of working hours will be dispatched on the next working day in England.

DELIVERY


Domestic
United Kingdom 

Royal Mail:
Up to 3 working days delivery.
£3.50

FedEx Next Working Day:
Next working day delivery.
£7.50

FedEx Guaranteed Next Working Day:
Guaranteed next working day by 12:00 noon.
£12.50

Royal Mail Special Saturday Delivery:
Guaranteed Saturday delivery
£15.00

Free Delivery:
Up to 3 working days delivery.
All orders above £100 receive Free UK delivery.

EUROPEAN UNION

While the Brexit agreement is ironed out local taxes and duties may be charged on purchases sent to the EU. If this happens, please send us a copy of the receipt and we will refund the charges from your original order.

Royal Mail International Signed For:
Up to 5 working days delivery.
£12.50

FedEx Courier:
Up to 4 working days delivery.
£20.00

Free Delivery:
Up to 5 working days delivery.
All orders above £150 receive Free EU delivery.
 

NORTH AMERICA
Canada & United States

FedEx Economy:
Up to 7 working days delivery.
£12.50

FedEx International Priority:
Up to 3 working days delivery.
£25.00

Free Delivery:
Up to 7 working days delivery.
All orders above £100 receive Free delivery to Canada and USA.
 

REST OF WORLD/INTERNATIONAL

Royal Mail International Signed For:
Up to 10 working days delivery.
£15.00

FedEx International Priority:
Up to 6 working days delivery.
£30.00

*Other couriers may be used depending on the country.

Free Delivery:
Up to 10 working days delivery.
All orders above £200 receive Free international delivery.

Free Shipping
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We offer free shipping on all UK orders over £100 and all International orders over £200.

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Privacy Policy
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The Large Post Bag by Elvis & Kresse
If you have any questions at all about the information provided below, please contact us.

The policy is updated from time to time and the changes will be effective at the point of order.

WHAT INFORMATION DO WE COLLECT AND HOW DO WE COLLECT IT

We respect your privacy and promise to use any information we hold about you in a safe and responsible way. By shopping with us, you are agreeing to our Privacy Policy, in particular, our use of your information, as outlined below.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

The information we gather on our site falls into two categories: (1) personal information you supply when you become a member, order, complete a survey, post in a discussion forum, post news articles, or provide your email address, and (2) tracking information collected as you navigate through our website.

1. Personally identifiable information 
We collect personally identifiable information about you such as your name, mailing address, billing address, e-mail address, telephone number, user name and password. We collect this personal information from you when you place an order for products, create an account, make an enquiry, place a comment or enter any competition.

We use this information to process and send your order, your request or to help improve our site. Where (and only where) consented to by you, we also use this information to send you and keep you updated with information by email/post/telephone about existing and new services and special offers from us. When personally identifiable information is collected, you will know because you will have to fill out a form.

2. Aggregate information 
When you use our site, we may collect tracking information such as your browser type, the type of operating system you use, the domain name of your Internet service provider, and pages visited on the site. None of this information identifies you personally; we collect it for aggregate reporting on site activity.

HOW WE USE YOUR PERSONAL DATA

Marketing
We may contact you with promotions we think might interest you, as part of our market research, either by mail, telephone or email.

 

Third Party Marketing
We never share your information with any Third Parties for marketing purposes.

We do share your information with our trusted employees, agents and sub-contractors purely in order to administer your online account and fulfill your orders. Such as couriers.

Data Security

We endeavour to take all reasonable steps to protect your data. Our online web store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall and comly with the latest GDPR regulations.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. 

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

HOW YOU CAN AMEND YOUR INFORMATION

To update the information retained about you, please log in.

To protect your privacy and security, we will also verify your identity before granting access or making corrections.

If you want to review or amend your personal details at any time, including your billing and delivery address, this can be reviewed within the Account section of the website.

OUR EMAIL POLICIES

We will ask for your email address and/or mobile telephone number so that we can send you an email confirming your order and so that we can offer the best service possible with our couriers. We may send you additional marketing information through email, which we will only send you if you have opted into our Newsletter. If you currently receive our Newsletter it is because you have previously opted in, if you no longer wish to receive them, you can follow the 'unsubscribe' link located at the bottom of every newsletter. Alternatively, you may contact us directly and we will happily help.

Your request to be removed from our email list may take up to five (5) business days to become effective. Please note that you may receive emails that were already in process even though we have removed you from our list. Even if you are removed from our newsletter list, please know that if you place an order on our website we will send you an email confirming your order and updating you on the progress of your shipment. 

PAYMENT

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCO-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that your purchase transaction information is deleted. 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service 

COOKIES

A 'cookie' is a text file that a website transfers to your computer's hard drive for record-keeping purposes. They do not contain information that would personally identify the visitor. We use cookies to allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited, to determine the most popular areas of the site and generally in order to monitor usage of our website. Most web browsers automatically accept cookies, though you do not have to. If you wish to disable cookies then you can do so by readjusting your browser settings. Although please note that by disabling cookies you may not be able to register with or use all features of the site. Our trusted third-party providers may also use cookies or similar devices to monitor and maintain information about your use of the site and understand your preferences based on previous or current site visits so that we can offer better experiences for you in the future.

For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org

OTHER LINKS

Please be aware that the site may link to other websites that may be accessed by you through our site. We are not responsible for the data policies, content or security of these linked websites and encourage you to review the policies on these other sites.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

HOW TO CONTACT US

Address: 

EAKO LTD (Elvis & Kresse),
New Barns Farm,
Box Lane,
Painters Forstal,
Kent,
ME13 0RU,
United Kingdom

Phone: +44 1795 892 184. Phone calls are not recorded.
Email: [email protected]

Terms & Conditions

Before placing an order, if you have any questions at all about these terms and conditions, please contact us! 

These terms & conditions are updated from time to time and the changes will be effective at the point of order.

Returns & Exchanges

  • Exchange items can be requested a maximum of two times. Further exchange requests may be refused.
  • Customers sending cheque payments will have a delay in their order being despatched until the cheque has been cashed and cleared.
  • Personalised items may take longer to ship (up to 2 additional days).
  • Our Returns policy lasts 30 days from purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be returned in all the original packaging.
  • Products that have been personalised cannot be returned or exchanged unless they have a fault.
  • Gift cards are non-refundable.
  • Workshop days or "design your own" experiences are non-refundable. In the event you cannot attend on the date you may change the date once for another workshop day held in the future.
  • To complete your return, we require an order number, receipt, or proof of purchase.
  • Refunds (if applicable): Once your return is received and fully inspected by our team, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. A restocking fee may apply, which will be deducted from the final refund.
  • If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment used in your original order.
  • If you need to exchange your purchase for any reason send us an email to [email protected] and send your item to: Exchanges, Elvis & Kresse, New Barns Farm, Box Lane, Painters Forstal, Kent, ME13 0RU, United Kingdom.
  • To return your product, you should mail your product to: Returns, Elvis & Kresse, New Barns Farm, Box Lane, Painters Forstal, Kent, ME13 0RU, United Kingdom.
  • All returns or exchanges must be clearly labelled as such, particularly for items coming back to us from outside of the United Kingdom. For example, "Returned Goods NCV (No Commercial Value)".
  • You will be responsible for paying for your own shipping costs and customs charges for returning your item. Shipping costs and customs charges are non-refundable.
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.
  • If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item. Any item(s) that do not come to our workshop can't be refunded or exchanged.

Product Details

  • Goods are subject to availability. If an item becomes out of stock when we receive the order, we will let you know right away and you will not be charged.
  • Each of our pieces are unique. There are slight variations in colour and detailing - some items may have the Angus Duraline details printed onto the hose when it is first extruded and some may not, but they all look fabulous! If you require a particular style i.e. writing or no writing, please email our team on [email protected] when you place the order stating your name, the product ordered and the style you require and we will do our utmost to accommodate you.
  • All sizes and measurements are as accurate as possible.
  • All products are made from reclaimed material and as such are vintage and will bear the scars of active fire fighting duty.
  • All Elvis & Kresse products carry a 12 month guarantee from the date of purchase. If within this period you detect a fault, they will be replaced or repaired as appropriate.

Payment Details

  • Payments are processed at the time of ordering.
  • All prices include VAT where appropriate.
  • Eako Ltd is registered for VAT in the UK - GB864102249
  • The total cost of the order is that of the goods purchased plus delivery charges.

Shipping

  • We will contact you if there is an excessive delay in sending out your goods.
  • Goods will be shipped according to the method selected by you, at the time you place your online order.
  • Goods are usually dispatched on the same working day if placing your order before 16:00 GMT.
  • Some products are made to order and so may take 2-3 working days to dispatch - this is stated on the relevant product pages.
  • All products are sent either with a courier (a signature will be required upon delivery) or via Royal Mail 24 (no signature required).
  • We can ship to most countries around the world but if you require any further information, please contact us.
  • Shipping to the UK, Canada, and USA is free on orders over £100.00 and on International orders over £200.00
  • Goods are shipped on British working days, Monday - Friday, 08:00 - 16:00 GMT. Any orders placed outside of these hours will be dispatched on the next working day in England.

Customs and Import duties

  • Any and all additional charges for customs clearance and import duties on products delivered outside the EU are borne by the customer. This includes returned items.
  • The customer is considered the importer of record and must comply with laws of the importing country.
  • Customs policies vary from country to country so if you require further information please contact your local customs office.
  • EUROPEAN UNION
    While the Brexit agreement is ironed out local taxes and duties may be charged on purchases sent to the EU. If this happens, please send us a copy of the receipt and we will refund the charges from your original order.

Copyright

Elvis & Kresse is a registered trademark of Eako Ltd. The design, images and content © copyright of Eako Ltd (22nd June 2011), all rights reserved.

Elvis and Kresse have 83 products available and also 82 collections.

The prices on addtocart.co.uk and Elvis and Kresse are exactly the same. In fact, when you complete the purchase, you are buying directly from Elvis and Kresse. We are purely a sales channel which helps Elvis and Kresse drive more sales.

Your purchase will be made directly with Elvis and Kresse when you checkout. Our website is a marketplace which brings a huge range of shops to a single place. Click here to browse our shops.

No, the prices are exactly the same as Elvis and Kresse’s website. We do not add any extra margin or commission to any of the prices across our platform.

Your order will be processed by Elvis and Kresse just like a direct order. You will get an order confirmation, payment receipt etc.

Elvis and Kresse’s refund policy and shipping policy is on the bottom of the checkout page, however we are working on displaying the policies on this page very soon.

If you sell related products (and use Shopify ), then you can join Add to Cart by clicking here . If you require a bit more information and frequently asked questions, please visit this link: https://addtocart.co.uk/seller .